NL MODE LTD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.nlmode.com and make purchases. By using our site and services, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following types of information to process orders and improve your shopping experience:
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Order Information: Order details, product preferences, and transaction history.
Website Usage Data: Information about how you interact with our website, including browsing history, IP address, device information, and cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and delivery.
To communicate with you regarding your orders, promotions, and new product offerings.
To personalize your shopping experience based on your preferences.
To improve our website functionality and services.
To comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as:
Payment Processors: To securely process payments.
Shipping Partners: To fulfill your orders and deliver products.
Marketing Partners: To send promotional emails and offers (you can unsubscribe at any time).
These third parties are obligated to protect your data and use it only for the purpose of performing services for us.
4. Data Security
We take the security of your personal information seriously. We use SSL encryption (Secure Sockets Layer) to protect your sensitive data during transmission. Payment transactions are securely processed through third-party payment gateways, such as Stripe, which are compliant with the Payment Card Industry Data Security Standard (PCI DSS).
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. However, we do employ industry-standard security measures to protect your data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. Cookies help us remember your preferences, improve site functionality, and analyze site traffic.
You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
6. Your Rights
As a user, you have certain rights regarding your personal information:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can update or correct inaccurate personal information.
Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.
Right to Object: You may object to the processing of your personal data for marketing purposes.
Right to Restriction: You can request that we limit the processing of your personal data.
To exercise any of these rights, please contact us at payment@nlmode.com.
7. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements. Once your data is no longer required, we will securely delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is published on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or how your personal data is handled, please contact us at:
NL MODE LTD
Email: payment@nlmode.com
Phone: +44 7480 886556
11. International Transfers of Data
If you are located outside of the United Kingdom, please be aware that your personal information may be transferred to, and stored on, servers located in countries outside of your jurisdiction. By using our services, you consent to the transfer of your personal data to other countries, where data protection laws may differ from those of your country of residence.