These Terms of Service (“Terms”) govern your use of the website www.nlmode.com (“Site”) and any services, products, or transactions offered by NL MODE LTD (“we”, “our”, “us”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with any of these Terms, please do not use the Site.
1. General Information
NL MODE LTD is a UK-registered company providing women’s fashion apparel through our online store.
Registered Address:
10 Maerdy View, Rhymney, Tredegar, Gwent
United Kingdom, NP22 5LH
Email: payment@nlmode.com
Phone: +44 7480 886556
2. Eligibility
To use the Site and place an order with us, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a contract.
3. Account Registration
In order to place an order or access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and update it as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
If you suspect any unauthorized access to your account, you should immediately contact us at payment@nlmode.com.
4. Product Information & Availability
We strive to ensure that the information provided on the Site is accurate and up to date, including product descriptions, prices, and images. However, we do not guarantee the accuracy, completeness, or timeliness of the information. In the event of an error, we reserve the right to correct it at any time without prior notice.
Product availability is subject to change. If an item is out of stock or unavailable, we will notify you as soon as possible. In such cases, you may choose to cancel your order or wait for the product to become available.
5. Ordering and Payment
When you place an order on the Site, you are making an offer to purchase the products selected. We reserve the right to accept or decline any order at our discretion. Once your order is accepted and payment is processed, you will receive an email confirmation with details of your order.
We accept payments through secure third-party payment gateways, including Stripe, and offer various payment methods, such as credit and debit cards. All payments are subject to fraud checks.
By submitting your payment information, you agree to authorize us to charge the applicable amount to your chosen payment method.
6. Shipping & Delivery
We offer shipping to multiple countries. Shipping costs and delivery times are calculated during checkout. Please refer to our Shipping Policy for more detailed information on shipping rates, delivery times, and restrictions.
Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues caused by incorrect or incomplete shipping information.
7. Returns & Refunds
We want you to be happy with your purchase. If you are not satisfied with your order, please refer to our Refund Policy for instructions on how to return items and request a refund.
Returns must be initiated within the specified period, and items must meet the return criteria (unused, unworn, and in original condition).
8. Privacy & Data Protection
We value your privacy and are committed to protecting your personal information. For detailed information about how we collect, use, and protect your personal data, please read our Privacy Policy.
By using the Site, you consent to the collection and use of your information in accordance with our Privacy Policy.
9. Prohibited Use
You agree not to use the Site for any illegal or unauthorized purpose. You also agree not to:
Violate any applicable laws, regulations, or third-party rights
Use the Site in a way that may damage, disable, or impair its functionality
Attempt to gain unauthorized access to our servers or networks
Engage in any form of fraud or misrepresentation
We reserve the right to suspend or terminate your account and access to the Site if you violate these terms.
10. Limitation of Liability
To the fullest extent permitted by applicable law, NL MODE LTD and its affiliates, directors, employees, and agents are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to product defects, delivery delays, or unauthorized access to your account.
Our total liability to you in connection with your use of the Site shall not exceed the total amount you paid for your order.
11. Dispute Resolution & Governing Law
Any disputes related to these Terms or your use of the Site will be governed by and construed in accordance with the laws of the United Kingdom. You agree to submit any disputes to the exclusive jurisdiction of the courts in the United Kingdom.
12. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the updated Terms will be effective immediately upon publication. We encourage you to review these Terms regularly for any updates.
13. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
NL MODE LTD
Email: payment@nlmode.com
Phone: +44 7480 886556